Dashboard Overview

Updated by Jean Powell

Your Dashboard is designed to give you a snapshot of your customer interactions and employee performance quickly.

The Dashboard consists of:

  1. Reviews
  2. Messages
  3. Leaderboard
  4. Messages Exchange
  5. Response Times
  6. Reviews per site
  7. Recent Reviews

Here is an overview of the complete dashboard:

Reviews

Create goals for reviews received and see how your team is measuring up, alongside your average rating.

Responses

See how quickly you and your team are responding to leads and replying to customers. In a world where service matters, response times win business and create loyalty.

Leaderboard

See your team stats broken down individually so you can recognize top performers and share this with your team.

Messages Exchange

Response times

Reviews per site

Recent reviews

All reviews are important, but the quicker you can reply to an unsavory review, the higher chance the review improves or gets deleted.

Did that help?